Makkah: The Ministry of Health, through the "Seha Virtual Hospital," has launched a suite of digital medical consultation services for pilgrims during the Hajj season 1446 AH, providing easy, round-the-clock healthcare access from any location in line with the Saudi Vision 2030, particularly the Health Sector Transformation Program and the Pilgrim Experience Program.
According to Saudi Press Agency, pilgrims can access 24-hour consultations via the unified number 937, the "Sehhaty" application, and the "X" platform. Services are provided in seven languages-Arabic, English, French, Turkish, Persian, Urdu, and Indonesian-to ensure effective communication with pilgrims of diverse nationalities. Consultations are available in audio, video, or text formats, with the option to upload medical reports and test results and to receive electronic prescriptions when necessary.
The "Sehhaty" app also allows pilgrims to register using their border number, creating a seamless and integrated digital healthcare experience. Supporting over 300 permanent and temporary healthcare facilities across Makkah and Madinah, as well as Hajj campaign headquarters, the Seha Virtual Hospital plays a crucial role in the "Consult Plus" service. Available in Arabic and English, this service enhances on-the-ground medical response, accelerates decision-making, and improves the overall quality of healthcare provided to pilgrims.