Lahore: The Makkah Route Initiative in Makassar, Indonesia: continues to utilize an integrated system of smart technologies to streamline procedures and deliver high-quality services to pilgrims within an advanced operational environment defined by precision and efficiency, with the active participation of Saudi personnel who play a key role in implementing the system.
According to Saudi Press Agency, a key component of the initiative is the mobile counter, which enables the completion of pilgrims' procedures inside airport terminals. It facilitates biometric data collection and passport verification, ensuring a smooth and reliable process, particularly for the elderly and persons with disabilities.
Saudi staff combine expertise and human care, guiding pilgrims throughout the process to ensure a comfortable and reassuring start to their journey.