Medina: The Presidency of Religious Affairs at the Grand Mosque and the Prophet's Mosque has introduced a new toll-free cloud call service via 8001111935 to guide Umrah pilgrims at the Prophet's Mosque. According to Saudi Press Agency, further enhancing its enrichment services, the presidency, represented by the Scientific and Guidance Affairs Agency, deployed 30 direct phone guidance points located across the mosque to support visitors and enhance their overall experience. The presidency's inquiries department is tasked with receiving questions from visitors and pilgrims regarding Umrah and visitation rituals, providing religious guidance to help them perform their worship in accordance with correct Islamic principles. Its mission is to promote intellectual security, moral integrity, and a true understanding of Islam, while reinforcing the values of tolerance and moderation. These services contribute to the global dissemination of the Prophet's Mosque's message of moderation and civilizational values and enhance the intellectual and spiritual journey of visitors, supporting the objectives of the Two Holy Mosques and deepening their positive impact worldwide.
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