Madinah: The Madinah Municipality has launched its Virtual Municipality service, an innovative online platform designed to streamline municipal transactions.
According to Saudi Press Agency, the platform offers a direct video communication channel with customer service representatives. Users can easily upload necessary documents and share their screens during sessions, significantly expediting processes and ensuring efficient service delivery tailored to their needs.
This initiative is a key step in promoting digital transformation within municipal services. It aims to save time and effort for beneficiaries while enhancing their experience through fully digital documentation and integrated services, aligning with Saudi Vision 2030 goals for municipal development.