Riyadh: The Board of Grievances has been awarded two prestigious International Organization for Standardization (ISO) certifications for the third consecutive time. These certifications, ISO 29119 for its software testing system and ISO 9001 for its quality management system, highlight the board's ongoing commitment to maintaining exemplary standards in quality, efficiency, and sustainability across its operations and services.
According to Saudi Press Agency, these certifications are significant recognitions of the board's dedication to administrative and technical excellence. They signify a continuous improvement in service quality and enhance the trust of beneficiaries in the board's systems and outputs. The board's commitment to these standards is evident in its advanced capabilities for developing and testing digital systems that comply with the latest global standards, and its comprehensive quality management framework that ensures efficiency and enhancement across all departments and services.
This recognition comes at the end of an eventful week for the Board of Grievances. The week began with the launch of the Smart Court system at the Digital Government Forum and concluded with accreditation from the Digital Government Authority for Enterprise Architecture. These achievements further underscore the board's leadership in quality, security, and institutional performance.